Information is the vibrant, ever-changing resource that underpins all of your business’s daily operations. Therefore information management is essential to organise, protect, store and destroy data throughout the information lifecycle. While it is a fairly simple process, here are five common mistakes that prevent information management strategies from being successful:
1. Believing Information Management is Only for Big Business
This assumption is wrong, both in a business and a legal sense. Firstly, businesses that actively manage and organise their information are far more successful. Moreover, government regulations mean that data protection principles are relevant to businesses of every size. No business can afford to neglect information management strategy.
2. Waiting Too Long Before Updating a System
As we have seen, information management is a necessity for every business. However, when installing a system, the impact of growth of the business, and therefore the growth of the information handled, needs to be anticipated and factored in as part of long-term planning. Waiting too long before updating a system could lead to the loss of vital information as an old system struggles to cope.
3. Failing to Recognise the Importance of Backup
Data recovery systems are vital, especially if your business handles a lot of electronic data. While archiving may seem like a similar process, there are some key differences. Archived information is less organised than information which has been individually backed up. In the event of a disaster, when the original data has been lost, stolen or destroyed, your business can simply retrieve the necessary back-up file rather than wade through the archived material. This could avoid costly delays.
4. Forgetting Social Media
Many businesses fail to realise that social media, like any form of communication, contains information, and this also needs to be managed appropriately. This is an important issue for businesses, and one that requires a formal policy to be shared with staff, as many businesses are not aware that they carried legal liability for social content.
5. Thinking that Information Management is Only the Responsibility of the IT Department
This assumption frequently hampers those businesses that make it. While information management is undoubtedly overseen and administered by IT staff, it remains a core business issue. Information strategy needs to be carefully considered by business leaders and implemented across the entire workforce.